Health & Safety
The Mud Oven - Covid 19 Protocols
We are committed to serving the public in a safe and responsible manner. We are monitoring information from Ottawa Public Health and we are following all of their recommendations.
We have made the following adjustments to our sanitation and cleaning protocols:
Regular cleaning of all high-touch surfaces such as tables, chairs, countertops, and surfaces with antibacterial sprays.
In between use by clients, Staff are responsible for the collection and cleaning of all borrowed materials such as brushes, paint bottles, and palettes.
Staff will ensure the bathroom is disinfected hourly. Additional cleaning materials will be provided in the bathroom should an individual want to disinfect surfaces themselves before use.
We've also redesigned the studio, providing pods for parties of different sizes, in order to be able to accommodate more painters while creating a barrier in place of social distancing. Masks are still required within the pods.
We have reduced our total occupancy from 40 to 25.
We are still pleased to offer our Paint-At-Home Kits at no additional cost, as well as contactless pick up by request.
What you can do to help
Guests are expected to wear a mask that covers their nose, mouth and chin at all times while in the studio. When you are in your private painting pod, Ontario Public Health still requires you to wear your mask. For the safety of our staff, we will respectfully insist that masks be worn at all times in our studio.
If you do not have your own mask upon arrival, we are happy to sell you one of our non-medical disposable masks for $2. If you realize that you have forgotten your mask when you arrive, please call the studio and we’ll hand one out to you before you enter the studio.
When you arrive, we will ask that you either wash your hands at one of our sinks with soap and water, or use our hand sanitizer.
Out of respect and for the safety of the staff and other customers, if you are showing signs of illness (coughing, etc.) we will ask you to leave the studio. We are happy to continue to offer our Paint-at-home kits at no additional cost. Thank you for your understanding.
Our first priority remains keeping employees and customers safe and well-informed while doing what we can to help minimize the potential spread of the coronavirus. We will continue working hard to continue to provide a safe, creative space for the community.